BA role in the age of AI

Agentic avalanche has buried the BA role NOTE This is written for organization where LLM and Agent are already in use. Perhaps a very real and dangerous friction point in the current evolution of software development. If it appears that Business Analysts (BAs) are absent from the world of AI, Large Language Models, and autonomous agents, it is not because they are obsolete. Rather, it is because the current hype cycle “Agentic Avalanche,” has temporarily blinded many to the distinction between building the thing right and building the right thing. ...

4 min · Dusan B. Jovanovic

Break that Iceberg and free your true value

Knowledge Liberation Technical Debt is Business Value imprisoned in the Iceberg of Legacy Technology. Break that Iceberg and free your true value. Refactoring is very wide circle of pain, back to the beginning. BPT Domains are gravitational regions of gravitational pull for organization roles, circling around them. Business roles to the Business Domain BA roles around the Products Domain Engineers and DevOps around the Technology Domain How is Knowledge Liberated Order of events ...

2 min · Dusan B. Jovanovic

Business & Technology Landscape

Enterprise Full View — Business & Technology Landscape NOTE This is clickable diagram graph TD subgraph Business ["Business landscape"] direction TB BC["**Business capabilities**<br/>What the org can do"] PS["**Products & services**<br/>Declared by business"] BP["**Business processes**<br/>How value is delivered"] IA["**Information assets**<br/>Data with business value"] end subgraph EA ["Enterprise architecture"] direction TB CM["**Capability mapping**<br/>Business - tech"] GOV["**Governance**<br/>Standards and principles"] RM["**Roadmap**<br/>Target state planning"] end subgraph Tech ["Technology landscape"] direction TB AP["**Application portfolio**<br/>Implements business products"] INF["**Infrastructure**<br/>Containerised platforms"] INT["**Integrations**<br/>APIs and data flows"] TD["**Technology debt**<br/>Gaps and consolidation items"] end Business <--> EA EA <--> Tech style Business fill:none,stroke:#333,stroke-dasharray: 5 5 style Tech fill:none,stroke:#333,stroke-dasharray: 5 5 style EA fill:none,stroke:#333,stroke-width:2px click BC "#business-capabilities" "Business Capabilities" click PS "#products-and-services" "Products & Services" click BP "#business-processes" "Business Processes" click IA "#information-assets" "Information Assets" click AP "#application-portfolio" "Application Portfolio" click INF "#infrastructure" "Infrastructure" click INT "#integrations" "Integrations" click TD "#technology-debt" "Technology Debt" click CM "#capability-mapping" "Capability Mapping" click GOV "#governance" "Governance" click RM "#roadmap" "Roadmap" Overview The model has three obligations. ...

5 min · Dusan B. Jovanovic

DORA AI Capabilities Model

IMPORTANT Update. Here is the newer (2026APR22) DORA AI ROI report. Accidentally very much in tune with the whole philosophy of DBJ.METHOD. AI ROI Calculator is interesting but perhaps too crude to fit any but the most generic examples. And. It assumes healthy business to start with. TIP We have downloaded and stored that pdf for you. DORA ROI AI 2026APR DORA AI Capabilities Model DORA’s primary audience is Software Development Organizations. We have repurposed its core to be used as part of DBJ AI usage guidance. ...

3 min · Dusan B. Jovanovic

ISO 27001 != GDPR compliance

ISO 27001 is not sufficient for full GDPR compliance because it focuses on information security management (the CIA triad) rather than the legal, data privacy rights mandated by GDPR. While ISO 27001 provides a robust framework for technical safeguards and risk management, it lacks GDPR-specific requirements like consent management, data subject access requests (DSARs), and strict legal bases for processing. ...

2 min · Dusan B. Jovanovic

ITIL Role

ITIL and TOGAF Audience: Enterprise Architecture Practice Purpose: Establish ITIL as the benchmarking and standards measurement framework for IT operations; clarify its boundary with TOGAF Framework Boundary Clarification Concern Framework Scope Architecture design and transformation TOGAF / ADM How to change IT service quality and operational benchmarking ITIL How well you run IMPORTANT TOGAF governs the state transition. ITIL measures operational fitness of the current and target states. They are complementary, not competing. EA practice retains TOGAF for architecture governance; ITIL is adopted for IT landscape standards auditing and benchmarking. What ITIL Provides ITIL (IT Infrastructure Library) is a globally recognised framework for IT Service Management (ITSM). The current version, ITIL 4, is structured around the Service Value System (SVS) — a model that ensures all components of an organisation work together to create value through IT-enabled services. ...

4 min · Dusan B. Jovanovic

Legacy Knowledge LLM Integration Architecture

Pattern: New System → Agents → MCP Servers → Legacy Knowledge The diagram describes a clean integration architecture for connecting new AI-enabled systems to existing enterprise knowledge. Agents are the central orchestration node. The New System may reach them directly — for deterministic, rule-based, or high-volume operations — or via LLMs, where natural language interpretation or dynamic reasoning is required. The choice of path is made by the New System, not by the LLM. ...

Preferred AI Terminology

Do not succumb to anthropomorphized “AI” terminology Preserve the organization’s sanity in presence of relentless AI hype. AI Antropomorphia never sleeps. NOTE I found this piece by Emily Bender and Nanna Inie regarding the pervasive issue of anthropomorphizing “AI” terminology. Given DBJ Method focus on deterministic, data-driven systems, I thought this was worth remembering, and perhaps using for sane every day communication. They argue the current industry jargon masks the reality of the tools, and they propose a more precise, functional vocabulary to keep engineering and policy discussions grounded. ...

2 min · Dusan B. Jovanovic

Roles, Actors and Jurisdictions

BPT Domains are regions of gravitational pull for organization roles, circling around them. Business roles to the Business Domain BA roles around the Products Domain Engineers and DevOps around the Technology Domain The BPT loop is not free-for-all, first comes first served. Different roles are assigned to different segments. That fact defines jurisdiction — the boundary within which a role operates, decides, and is accountable. ...

3 min · Dusan B. Jovanovic

The EU AI Compliance Act

NOTE “AI is a corporate risk. Non compliant AI is unmanageable corporate risk” - © Dusan Jovanovic 2026 The EU AI Act compliance deadline for high-risk AI systems is August 2026. Most will miss it because because their AI monitoring tools produce logs, not governance evidence. Regulators won’t ask what your AI did. They will ask whether governance was active & correctly configured. Those are architecturally different questions requiring architecturally different systems. ...

1 min · Dusan B. Jovanovic