
The human side
A 29-year-old bright consultant walks in with a 180-day plan: AI automate these workflows, reorganize these roles. The head of internal systems (sitting on that presentation) hearing that isn’t thinking about the roadmap. He’s thinking: I still have to pay the mortgage in six months time. Call it augmentation, human-in-the-loop, operating-model redesign — the lady consultant title doesn’t matter. If your income depends on that role on that slide, uncertainty about the role is uncertainty about your life. ...