
Workflow Species
IMPORTANT When someone says “we have a workflow for that,” they mean one of (at least) three things. Ask which. The answer tells you whether you are looking at a business decision, a description of one, or a piece of plumbing. One word, three jobs Start with something older than software. A workflow was a paper routing slip. A form moves desk to desk: approve, stamp, forward to accounting. Each desk does one step. The slip records where it is and what has already happened to it. If a clerk quits mid-task, someone finds the slip in the in-tray and picks it up, because the state is written on it. ...





